Small Luxury Hotels of the World
About SLH
The Small Luxury Hotels of the World (SLH) brand is an exclusive collection of over 400 independently-owned luxury hotels in 65 countries around the globe, offering an infinite variety of memorable experiences. Carefully selected for their style and sophistication, Small Luxury Hotels of the World features award-winning properties including spas, country houses, golf resorts, island retreats, city sanctuaries, and game and wilderness lodges.
To meet the increase in demand we have seen from business travellers, SLH has added even more city centre hotels to its growing portfolio this year. Examples include Hong Kong, Bangkok, Dubai, Houston, Stockholm, Dusseldorf, Barcelona, Madrid and Tallinn.
A Single Standard of Excellence
Each hotel within the Small Luxury Hotels of the World collection is dedicated to delivering a single standard of excellence. They commit to rigorous standards of quality and are regularly visited by independent, mystery inspectors to ensure these are maintained.
Reservations Made Easy
Making a reservation at any SLH hotel could not be simpler! All rates are bookable in the GDS using the code LX for Luxury. A number of our hotels also participate in the WIN hotel programme. To access these rates please include the rate access code WYN when searching for hotels.
The SLH Brand Commitment to our customers:
When making a reservation at an SLH hotel through one of our key booking channels, SLH can guarantee that you will be provided with the most accurate details available about the hotel, that the very best room available will be reserved for you in the category and style you select and that you will receive the highest standards of personal service that all our hotels are committed to providing. And in the unlikely event that you are disappointed, SLH can assist you personally in rectifying the situation with the hotel.
Commission Payments
The majority of hotels participate in the SLH Centralised Commission Payment System which means that your commissions will be automatically processed when your client departs the hotel. The commission will be paid to you in your local currency directly into your bank account.
SLH Contact
If you wish to discuss any of your agency's SLH hotel requirements please contact Anna Moore at anna.moore@slh.com or telephone her on 07920 534002. Anna is more than happy to provide support to your hotel queries, commission queries and is also able to provide staff product training.