Top 5 Most Annoying Things Encountered By Business Travellers
Frequent business travellers reveal to Jurys Inns the top 5 most annoying things they encounter when travelling. In response, Jurys Inns has introduced new initiatives to ensure guests have an enjoyable and hassle-free stay.
The top 5 most annoying things encountered by business travellers are:
1. Not being able to find the hotel in the first place (35% of respondents)
2. Forgetting to check-in online/print boarding pass and being charged at the airport (28%)
3. Dull bathroom lighting which isn’t make-up friendly (17%)
4. Forgetting a mobile or blackberry charger (11%)
5. Missing breakfast because of an early meeting (9%)
John Brennan, CEO of Jurys Inns, said:
“Travelling for business can be a stressful experience so we try and do everything we can to make it as pleasurable as possible for our guests. Unlike holidaymakers, business travellers are on tight schedules and it’s the simple things like printing out a guest’s boarding pass or having a supply of mobile chargers handy for guests which can ensure a hiccup-free stay.”
Jurys Inns’ size and independence enables the hotel group to react quickly to guests' suggestions and make any changes needed so they feel welcome every time. In 2009 the hotel group was jointly named the Most Improved Business Brand based on the results of BDRC’s annual British Hotel Guest Survey.
Jurys Inns has even taken the extra step of moving bathroom lightbulbs at hotels for better make-up application! They consulted female guests to find just the right spot for lightbulbs so they are not too harsh but provide the right amount of lighting to ensure no foundation faux pas.
Jurys Inns has started serving breakfast at 6.45am so that business travellers heading to early morning meetings don’t miss the most important meal of the day. Guests also have access to a “charging station” in reception areas at Jurys Inns hotels which cater for a wide variety of mobiles and blackberries. Furthermore, a selection of chargers is kept behind the reception desk for guests to borrow.
In further response to this feedback from business travellers, Jurys Inns has added the GPS co-ordinates of its 30 hotels to www.jurysinns.com, ensuring that all of its city centre hotels throughout the UK and Ireland are as easy as possible to find.
